bt677 Privacy Policy

1 Introduction

bt677 ("we", "our", or "the platform") is a trusted online gaming platform in Bangladesh. We are deeply committed to the privacy of our users and treat the protection of your personal information as our top priority.

This privacy policy explains how bt677 collects your personal information, how it is used, when it may be shared with third parties, and what steps we take to protect your information.

By using our website or services, you are considered to have given your consent to this privacy policy. Please read this policy in full. If you disagree with any part of it, you are advised to stop using our services.

This policy is reviewed periodically and updated when needed. For significant changes, we will notify you via your registered email address.

2 What Information We Collect

When registering an account and using services on bt677, we may collect the following types of information:

2.1 Information You Provide Directly

When you register on our platform or contact us, the following information is collected:

• Full name and date of birth (for age verification — only those aged 21 or above may register)
• Email address and password
• Bangladeshi mobile number
• Current address (where applicable)
• National ID card or passport number (for identity verification purposes)
• Financial transaction details — bKash, Nagad, Rocket, or Upay account numbers

2.2 Automatically Collected Information

When you visit our website or use our services, the following information may be collected automatically:

• IP address and device information (model, operating system)
• Browser type and version
• Source of website visit (referral URL)
• List of pages visited and time spent on each page
• Gaming activity logs — bet amounts, win/loss records
• Login and logout times (in BST)
• Information collected through cookies and similar tracking technologies

2.3 Verification Documents

As part of applicable financial regulations and the KYC (Know Your Customer) process, we may collect scanned copies of government-issued ID or other verification documents. This information is used solely for the purposes of identity verification and fraud prevention.

3 Purpose of Using Information

bt677 uses your information for the following legitimate purposes:

3.1 Account Management and Service Delivery

• Creating, verifying, and securing accounts
• Processing deposit and withdrawal transactions (bKash, Nagad, Rocket, Upay)
• Distributing bonuses, promotions, and VIP rewards
• Tracking gaming history and balance

3.2 Security and Fraud Prevention

• Detecting and preventing illegal activity, money laundering, and fraud
• Preventing unauthorized access to accounts
• Ensuring age verification (21+ rule)
• Detecting multiple accounts

3.3 Communication and Support

• Providing 24/7 live chat support in Bengali
• Sending transaction confirmations and important notifications
• Informing you about relevant promotional offers (with your consent)
• Sending responsible gaming messages

3.4 Service Improvement

• Reviewing and improving the user experience
• Identifying and resolving technical issues
• Planning new features and services
• Statistical analysis (in anonymous, aggregated form)

4 Information Sharing and Disclosure

bt677 does not sell your personal information or improperly transfer it to third parties. However, information may be shared in the following limited circumstances:

4.1 Service Partners

To operate our services, we work with trusted third-party partners such as payment processors, game providers, and data security specialists. These partners will only receive the information necessary to provide their designated services, and they are required to comply with our privacy standards.

4.2 Legal Obligations

If disclosure of information is required to comply with applicable laws in Bangladesh, court orders, or directives from regulatory authorities, we will do so. In such cases, we will disclose only the minimum information necessary.

4.3 Business Changes

In the event of a business merger, acquisition, or asset transfer, user information may be transferred to the new entity. In such cases, we will provide advance notice and ensure that the new entity maintains the same standard of privacy protection.

4.4 With Your Consent

Outside of the circumstances mentioned above, we will not disclose your information to any third party without your explicit consent.

5 Cookies and Tracking Technologies

The bt677 website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help us remember your preferences and improve our services.

5.1 Types of Cookies

• Essential Cookies: Required for login sessions and security — these cannot be disabled.
• Functional Cookies: Save language preferences and user settings.
• Analytics Cookies: Help analyze website usage patterns.
• Performance Cookies: Monitor page load speed and technical performance.

5.2 Cookie Controls

Through your browser settings, you can reject or delete non-essential cookies. Please note that disabling cookies may cause some website features to not work properly.

6 Data Retention and Deletion

bt677 retains your personal information only for as long as necessary — while services are active or as required to meet legal obligations.

6.1 Retention Periods

• Active account data: until the account is closed.
• Financial transaction records: for the period required by applicable law.
• Verification documents: for the period required under KYC regulations.
• Support communication records: for a reasonable period after the issue is resolved.

6.2 Data Deletion

After an account is closed and the mandatory retention period has ended, we will securely delete or anonymize your personal information. Requests to delete data can be sent to the address listed in the "Contact" section below.

7 Your Rights

As a bt677 user, you have the following rights over your own personal information:

• Right to Access: You can request to know what information we hold about you.
• Right to Correction: If your information is incorrect or incomplete, you can request that it be corrected.
• Right to Deletion: Where there is no legal obligation to retain it, you can request that your information be deleted.
• Right to Restrict Processing: In certain circumstances, you can request that processing of your information be restricted.
• Right to Data Portability: You can request your information in an accessible format.
• Right to Object: You can request to stop receiving marketing communications.
• Right to Withdraw Consent: You can withdraw any previously given consent at any time.

To exercise any of the above rights, please email [email protected]. We generally respond within 30 business days.

8 Privacy of Children and Minors

bt677's services are only for those aged 21 or above. We do not knowingly collect personal information from minors. Age is verified at the time of registration.

If we become aware that a minor is using our services or that their information is held by us, we will immediately close that account and delete the related information.

If a parent or guardian believes their child is using our platform, please contact us directly.

9 Third-Party Links and Services

The bt677 platform uses software from game providers (Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, NetEnt, Microgaming, Ezugi, and others). These providers have their own privacy policies.

For payments on our platform, bKash, Nagad, Rocket, and Upay are used. These payment services are governed by their own privacy policies. We are not responsible for the data protection practices of their services.

You are advised to read the privacy policies of any third-party services before using them.

10 Data Security

bt677 applies industry-standard technical and administrative safeguards to protect your personal information. Our security framework includes:

• SSL/TLS Encryption: All data transmissions occur over encrypted connections.
• Password Hashing: Your password is never stored directly — it is kept in an encrypted hash format.
• Access Control: Only authorized personnel have access to necessary information.
• Regular Security Audits: Our systems are reviewed on a regular basis.
• Data Backup: Regular backups are taken to protect information from loss.
• Firewall & Intrusion Detection: Unauthorized access attempts are detected and prevented.

However, no method on the internet is completely secure. We are committed to providing the highest level of protection, but we cannot guarantee that data breaches will be entirely prevented. If a security breach is detected, we will notify you promptly in accordance with applicable law.

11 Changes to Policy

bt677 reserves the right to update this privacy policy from time to time. This policy may be revised due to changes in services, technology, or legal obligations.

For significant changes, we will send a notification to your registered email and display a notice in a prominent place on the website. Continued use of the service after changes have been made will be considered as your acceptance of the revised policy.

The latest version of this policy will always be available on this page. The date shown at the top of the policy indicates when it was last updated.

12 Contact

If you have any questions, complaints, or data-related requests regarding this privacy policy, please contact us through the following:

• Email: [email protected]
• Live Chat: 24/7 live chat support in Bengali is available

We generally respond to any request within 30 business days. Complex matters may take a little longer — in such cases, we will let you know in advance.